What causes mobile bill shock?

Several people have opened a bill from their mobile phone company to learn it’s considerably higher; this is often called “bill shock”. Federal regulators and cellular companies have reached a deal to let individuals know in advance if they are due to get a large bill. Article source: Cell phone carriers and FCC reach agreement over bill shock Feds considering bills read more

  Once again, some expert has been quoted in one of the daily papers, discussing how buyers are likely to be hit with “bill shock” for using more data or calls than their capped plan includes. Well, I for one am getting a little sick of this. Sure, the telcos are out there to make as much money from us as possible but we, as users, also bear some of the responsibility.

Written by: Graeme Philipson | Published in: MobilityUsers of phones using new 4G/LTE networks, including the new Apple iPhone 5, should be aware of data overuse and bill shock, says ACMA (Australian Communications and Media Authority).

The Telecommunications Industry Ombudsman (TIO) has reported an almost five percent decrease in new complaints during 2009-10, but very substantial increases in categories relating to credit management and 'bill shock'.

The longstanding bane of Australian telecoms customers, bill shock, will soon be a thing of the past because of new tough regulations, according to industry regulator, the Australian Communications and Media Authority. Other consumer bugbears, such as confusing plans, misleading advertising and and unsubstantiated broadband claims are also in the regulator's firing line.

Amaysim is arguably Australia's best known MVNO, or mobile virtual network operator, and after adding a market-changing $39.90 unlimited deal a year ago, through to regularly exposing the wastage and bill shock overage charges of competing "cap plans", Amaysim is doing it again, but this time, with even more FLEXI-bility.

{loadposition alex08}Amaysim is a mobile virtual network operator or MVNO t

Written by: Peter Dinham | Published in: RegulationMobile bill shock may soon become just a distant, bad memory for mobile phone users if the advent of the new consumer protection code, which came into effect two days ago, does the job it is designed to do and if the regulator takes a more robust approach to enforcing the code, as it has warned it will.

Optus has launched, a number of new tools to help customers better manage their monthly mobile spend.

Written by: Stephen Withers | Published in: MobilityLooking for selective call diversion for your Android phone? The Only You app may fit the bill.