Vodafone leads the charge as complaints against telcos surge to new high

view story

http://www.itwire.com – Australia's peak telecoms users gripe body has slammed the latest complaints figures released by the Telecommunications Industry Ombudsman (TIO), which show that consumer  complaints for the first quarter of 2011 surged by 31%, easily eclipsing the previous record. Vodafone in particular and the other two major mobile providers were fingered as the chief culprits. (IT news)