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VMware Study: Service, Support Top List for CSPs

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http://www.thevarguy.com – Beneath the top-line results gleaned from a recent VMware (NYSE: VMW) cloud adoption study, which shows the advancement of infrastructure-as-a-service (IaaS) in midmarket and enterprise companies, lies cloud service providers’ marching orders: service and support. The study, conducted for VMware by Enterprise Strategy Group (ESG), uncovered that two out of every three midmarket and enterprise companies surveyed are running mission-critical workloads on IaaS. ESG surveyed some 243 IT and business professionals using cloud services, particularly IaaS, in midmarket and large enterprises in Nort (IT news)