[ubuntu] isp issue

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http://ubuntuforums.org – hi im having a problem with some online banking i was trying to transfer some money on a visa card and the transaction keeps getting refused by lloydstsb online security apparerntly they say the problem is my isp address keeps changing is this something in a programme ive installed on ubuntu or a piece of software standard in 12-10 im using mobile bb had no problems with this issue before in 11-10 any ideas ?? (Hardware)