[ubuntu] ipod nano sync issues

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http://ubuntuforums.org – hi. i'm totally new to linux, running ubuntu 12 trying to sync a gen 5 ipod nano with music off my machine, but struggling with any and all suggestions found on the web. tried both banshee and rhythmbox (able to recognise device, but drag and drop ignored by software) and tried spotify (unable to recognise the ipod whatsoever). tearing my hair out trying to get this sorted. any and all advice (in as basic a way as possible) would be greatly appreciated, and if any info is needed i'll do my best to provide it. cheers (Hardware)