[ubuntu] disc drive doesn't work

view story

http://ubuntuforums.org – Hi all - I've had a long-standing problem with the disc drive on my acer aspire timeline X laptop. The disc drive doesn't work - at all. No response no matter what and it has been this way through the ubuntu 12 system upgrades. When I hit the eject button on the laptop there is no response from the laptop and if i use the "alt + E" key shortcut, nothing happens there either. I had kind of hoped that one of the updates would have a patch or something but nothing has worked and I would like to use my drive. While I'm not new to ubuntu, I'm not an expert with terminal code so don't ha (Hardware)