Tips 3rd party text app interferes with voice mail

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http://androidforums.com – is there a work around for using a 3rd party text app (go sms pro) so that voice mail is not affected? If i receive a vm (with that app installed), i get a text message from "ANDROID" 9016, and do not get the voice mail message. i called sprint tech support and they advised me to remove go sms pro app. once i did, my voice mail messages came through. apparently, voice mail and text app are somehow linked??:confused: PLEASE help......I do not like the app installed! Thank you (General)