If you believe what you read in most of the media, Telstra chief David Thodey is just one step away from sinking into the hideous quagmire of corporate oblivion. I beg to differ.
David Thodey, the Big T’s big T, has announced new appointments and “major initiatives” that will focus on customers and the NBN, with Australians set to watch whether Telstra’s Thodey has the ticker to truly make outstanding customer service one of the real legacies of the ongoing Thodey era.
Written by: Alex Zaharov-ReuttTelstra’s CEO and Big T, David Thodey, has told his team that the customer privacy breach that occurred over the Smart Controls scandal “must not happen again”, with privacy “an essential requirement and our license to operate”.
David Thodey, the Telstra CEO during the heady NBN-rollout era of Australian telecommunications, has certainly done well during the Thodeyan