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http://androidforums.com – Before I had Android I had Verizon, AT&T, Cricket and Helio and got screwed by every single company in way or another and generally found customer service extremely unpleasant to deal with. In mid 2011 I met my boyfriend who worked for Sprint at the time. Through him I was introduced to the EVO 4G and fell in love with it and signed up with Sprint. (My boyfriend endlessly tried convincing me to get the Nexus phone they had at the time but I was in love with the EVO and only found out later how much of an impact it had made on the smartphone community and how popular it was among Sprint us (General)