Support xperia ray-- any expert out there PLEASE?

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http://androidforums.com – i have browsed the xperia ray forum but cannot find any level of expertise -- my apologies if i have missed out on some post. my submission is that even basic problems are not being addressed so someone who has expertise in Ray may please volunteer to take on queries from esteemed members... for starters, let me pose my issues:- 1. mono bluetooth earpiece connected but phone also rings when the audio is being routed through bluetooth. however music cannot be played through the bluetooth. although i found an app, BT MONO but it is a paid one. even after installing that the phone rings w (General)