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Support Will I be able to update to Jellybean? Help!!!

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http://androidforums.com – Hi, I'm worried that I wont be able to update to Jellybean for 2 reasons: 1. When I open the settings page on my S3, then go to about phone, the option button to "Update Software" is missing. 2. When I connect my phone to my pc I get an error message saying "Hardware I.D. missing, please contact Samsung. I'm on the Orange UK network and I have the latest version of Kies. I am running Android 4.0.4 I want to update to Jellybean !!! (when it's available). Please help. (General)