Support Stupid voicemail question

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http://androidforums.com – I never set up a voicemail password when I got my LG Lucid, and now somebody has left me a voicemail and I cannot access it. How can I set up a voicemail password? All I've found is that when you first get your phone (before any voicemails are left on it) you dial *86, and it automatically walks you through how to set up a password. However, whenever I dial *86 now, it asks me for a password so I can listen to my voicemail, but I don't have a password. What do I do now? I know this is probably a stupid question/scenario, but pleaase help. thank you. (General)