Support Picture Messages

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http://androidforums.com – My phone refuses to receive or send picture messages. I can get video messages, just no picture messages. It has a Download button and refuses to download. I tried clearing all data from Handcent and default Text Messaging through the application area, and that didn't work either. I've read that a factory reset would fix it, but I'd rather not do that as I have a buttload of apps installed. Is there any other fix for this? (General)