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Support Help!!! Samsung Exhibit II 4G won't boot

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http://androidforums.com – Help!!! Samsung Exhibit II 4G won't boot My phone powers up to the "Exhibit II 4G" but then just stays on that screen. I tried to do the factory reset, following the directions on the thread under the "return phone to factory preset." I have a windows xp. I downloaded the drivers you suggested and Odin. I got Odin to communicate with my phone and ran it through step 11 of your instructions. However, it did not reboot at this point. I removed the battery to restart it, but it still starts up to the "Exhibit II 4G" screen. This just suddenly happened two days ago. (General)