Support Google Play issue

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http://androidforums.com – Hi, I'll start by explaining i'm pretty technologically simple. So I apologise if my terminology or explanations appear stupid. Recently, during an auto update, my Whatsapp started to play-up, it was updating for hours, so eventually, I just cancelled the update, because turning the phone off and on wasn't doing the job. From then on, my whatsapp wouldn't open, and my google play would freeze when I tried to open it. I gave it to my mate to have a look at, and he went on my applications manager, uninstalled whatsapp, which did nothing and google play still froze when opened. He then went (General)