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Support Frustrated and this phone isn't even mine lol

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http://androidforums.com – I apologize for bothering you all but i am so annoyed at the moment. I have posted this around a bit because I am a bit frustrated so much over a phone that is not even mine. My mother broker her OG Droid Razr maxx last week from dropping it so since I am the tech guy at home she wanted my help to get a new phone... Friday she added a line to her account....and got a GS3....She loved the phone and the colors(eye roll) but the phone had horrible reception which Samsung is known for. Call Quality was awful and she was willing to settle for it. Of course she'll settle n (General)