Support Error during 2.3.5 update

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http://androidforums.com – Hi, Ive been using HTC Incredible S for more than a year now. I tried to update it to 2.3.5 with sense 3 before I received the update from HTC. My phone is in S-Off mode. The conversion from S-on to S-off mode was successful...but couldn't install 2.3.5. and sense 3. Later when I actually received update from HTC ...the software download was successful but will not install the downloaded update!!!! Ive been trying to update it since long time...but nothing works. PLzzzzzz help. (General)