When I go to plug my One in, it only will charge if the power is off. If the power is on, it does not recognize the power cord is in.
Is this a hardware failure or software?
I appreciate the help :)
I have a Sony Vaio laptop and it's windows is & professional.
I faced with a problem since yesterday and it is:
When it's battery become low I plug the power cord and while the laptop is power on it goes on charging but when it is sleeping or hibernating, the battery stops charging although the battery light remains red showing that it is charging.
Recently my laptop has stopped charging while plugged in. If I unplug the power cord and plug it back in it starts charging again as if nothing was wrong. I'm not certain that it's a software issue, but when I charge it with the power off there are no issues. It also drops from reading 50% to 3% almost instantaneously.