8

Spiceworks Tickets Anywhere does not always auto assign tickets with #assign command

view full story
linux-howto

http://serverfault.com – We have server automated monitoring systems that will generate helpdesk tickets in our Spiceworks system using the Tickets Anywhere functionality. Some of these emails never get assigned to the proper assignee using the #assign command. We have tried using both #assign user@domain.com and #assign to Joe User and from a few systems it just doesn't work. Is there a specific email format (i.e. text, rtf, html, etc...) that the email must be in for the commands to work? (HowTos)

dayu's picture
Submitted by dayu on 03/07/2013 – Made popular on 03/07/2013

Stories similar to Spiceworks Tickets Anywhere does not always auto assign tickets with #assign command

Interested in attending the 2012 Big Android BBQ in Texas?

Hi,

When creating a new account with a dedicated IP package, WHM will auto assign the IP (random order). Is there a way, that WHM will assign the ips in a specific order ? (from the bottom's up, or the opposite).

For example, a server has 64 ips - 192.168.0.1 - 64

We will populate the first 20 clients using a specific order (192.168.0.1,2,3,4....

I woud like to assign my old school "You've Got Mail" ringtone (chuckle if you want...but it works...lol) to my incoming emails. However, it only gives me stock options to assign for notifications. Can someone please tell me which file to drop the .mp3 in so that I can select it as my email notification?

Installed Ubuntu 12.04 64bit today, switched to Gnome Classic (no effects) and there is one thing that makes me crazy: I can't assign Super+L to Lock Screen function!

I go to System Settings -> Keyboard -> Shortcuts -> System, then I click on Lock Screen and press "Super + L", it appears in the list but when I press it again it doesn't work.

If I set it back to Ctrl+Alt+L it works again.

I am running the following command booting a Debian live CD passing a host PCI device to the guest as a test and KVM errors out;

kvm -m 512 -boot c -net none -hda /media/AA502592502565F3/debian.iso -device pci-assign,host=07:00.0 PCI region 1 at address 0xf7920000 has size 0x80, which is not a multiple of 4K. You might experience some performance hit due to that. No IOMMU found.

Background: I am attempting to use PCI passthrough to utilise a PCI-E card in a VM. I have a freshly installed server (which supports VT-d, and has it enabled) with XenServer 6.0.2 on it, and have successfully hidden the card from dom0 (it's showing up on pci-list-assignable-devices, anyway).

Lighttpd with Kerberos 5 33 weeks 4 days ago

I currently have Kerberos and the key distribution center set up on my Linux web server. Assigning tickets from the terminal works.

However, I have no idea how to setup Kerberos with Lighttpd/PHP to make it supply tickets for the client web browsers accessing the website or detect these tickets from the browser in the first place.

Also, am I obligated to use SPNEGO? Firefox blocks it by default.

STL Errors 23 weeks 6 days ago

Hi everybody.

I have this problem.

We’ve had such a great response and such persistent requests for additional tickets to the Northern Meetups that we’ve decided to release some more. While about 800 of ya’ll will be able to hang out with us, all at the same time, we’re gonna give a few more tickets and let folks in on a 1-in-1-out basis. So grab a ticket and come on down early so you can be one of the first 800 folks in the door.