Seeking Troubleshooting help / help on getting helpful info for bug report

view full story

http://forums.opensuse.org – I have a problem going on with my openSUSE 11.3 issue and Gnome-Shell. The situation is: I am running openSUSE 11.3 (installed from Live CD) and Gnome-Shell desktop environment. I'm pretty sure it is up-to-date with upgrades/patches. System is running on Dell D400 laptop (Pent. M @1.8 GHz, 1GB Ram), which has an Intel graphic chip (i815) somewhat effected by the 855G issue. At intermittent times (haven't figured a rhyme or reason yet), the screen will freeze. Mouse will move, but mouse clicks and key strokes do nothing I can Cntl+Alt+F2 into (Distributions)