Root access on media temple.com dv server

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http://serverfault.com – This may be a dumb question. I just purchased dv access at media temple.com. I set up root access as required, set up a root access password. Now, for the life of me I can not figure out how this password gets used. Everywhere i try to use the password it does not work. Even tried to ssh with Putty and that didnt work either. Can somebody possibly explain to me what this root access is and how I use it. Im a newbie just trying to learn something new. (HowTos)