RIM CEO Apologizes For Yet Another Outage, Up To 4.7m BlackBerry Users Affected

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http://techcrunch.com – Thorsten Heins, RIM’s President and CEO, has put out a statement apologizing for the network outage that struck BlackBerry users in Europe and Africa this morning. Heins revealed the service outage lasted up to three hours and that up to six per cent of the company’s user base were affected — meaning up to 4.7 million BlackBerry users were unable to BBM their buddies this morning. Here’s the statement in full “I want to apologize to those BlackBerry customers in Europe and Africa who experienced an impact in their quality of service earlier this morning. The Blac (IT news)