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Question about bill to account option

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http://androidforums.com – I want to add a new line of service to my account, and want to get a new device for said line. I was looking at either a Note 2, Galaxy S3, or Droid DNA. However... I want to add the balance due for the phone to my account, as opposed to paying with a debit card. I seem to meet all the requirements. I've been with Verizon for just about 2 years, never had service interrupted, I don't have a past-due balance, my order didn't exceed their $400 limit, and I don't have a cash-only account. I spoke with 3 Verizon reps, and all said I can't use it, but never provided a reason as to why. Anyone el (General)