[Q] Problem with backup Imei

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http://forum.xda-developers.com РHi guys! I have a problem with the application QPST, Start the 'Software Download' application but get the following error: could not connected to the pc QPST server. The application runs but does not detect my phone The phone displays a message: can not find software on your PC to recognize your device. You must install Service Pack 3, Windows Media Player version 10 or higher for Windows XP. You can download and install Samsung Kies to synchronize data with your device. My PC is Windows 7, I have installed the drivers and Samsung Kies. PS: Excuse for my Inglés but I'm using the Goo (HowTos)