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Problem with location on HTC one VX

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http://forums.androidcentral.com – I've had this phone since late December, and ever since I got it, it has never been able to find my location with any program, not even google maps. It doesn't find it even when there is WiFi, the GPS is on, and with the mobile network on. Also, whenever I am chatting on Facebook or I'm on a site that detects location, it shows me at where I got my phone, which is across the country. Would anyone be able to tell me how this could be fixed? Because I'd really like to be able to look up directions from wherever I am. Thanks. (HowTos)