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Privacy: Thodey thumps Telstra team over trust breach

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http://www.itwire.com – Written by: Alex Zaharov-ReuttTelstra’s CEO and Big T, David Thodey, has told his team that the customer privacy breach that occurred over the Smart Controls scandal “must not happen again”, with privacy “an essential requirement and our license to operate”. David Thodey, the Telstra CEO during the heady NBN-rollout era of Australian telecommunications, has certainly done well during the Thodeyan Tenure to dramatically improve customer service at the 800 pound telcorilla. But for the times of the Thodey to continue at Telstra, something even more important than customer service must (IT news)