Printing pdf problem using pasta.cfg

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http://www.unix.com – hi folks I have issue in printing pdf while using ERP application, it's using pasta utility to print pdf. If i print from command line its successful while when ERP user give print command the printer doesnot print anything rather it gives error which is as follows Code: ESP Ghostscript 815.01: Unrecoverable error, exit code 1 Pasta: Error: Preprocess failed. Command=/usr/sfw/bin/pdf2ps /prdclone/CLN/inst/apps/prdcln_zainirqerpp/logs/appl/conc/out/o2371566.out/prdclone/CLN/inst/apps/prdcln_zainirqerpp/appltmp/pasta14671_0.tmp Pasta: Error: Preprocess or Print command failed!!! APP-FND-0 (HowTos)