[other] Brand new laptop dead

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http://ubuntuforums.org – I recently purchased a System76 Pangolin Performance. Unfortunately, my father placed the order and so I can't file a support ticket from my account. Though the laptop arrived about two weeks ago, I was away at college, and I got my hands on it yesterday. Everything worked fine, and I upgraded to Ubuntu 12.10. I was casually exploring LibreOffice when the laptop crashed. It just went blank: all lights are off. Now it won't come on. None of the lights will come on when I press the power button. The laptop was on full charge and connected. It wasn't overheating and wasn't placed in a particula (Hardware)