ONE not recognized by Win XP?

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http://forums.androidcentral.com – I'm running Win XP SP3 and every time I plug the USB cable into my computer, XP displays that the USB is an unrecognized device. Therefore I can not put any files on my phone. Is this a common issue? Am I missing crucial drivers? I have also tried using HTC Sync Manager but it still will not recognize my phone. I went through the user guide but that was no help either. Last thing I tried was to see if Media Player 11 would recognize phone but it will not. Anyone have any ideas? Please and thank you. (HowTos)