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The Next Open Source Revolution: The Democratization of BPM

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http://www.linuxinsider.com – After more than 20 years of evangelization by vendors and consultants, many companies are now fully aware of the benefits of business process management and the value of business process management solutions. These benefits include cost reduction through targeting inefficiencies, improvement of process quality, creation of better customer experience and higher customer satisfaction, and increased business agility. However, the market for BPM solutions is dominated today by a few commercial vendors that generally provide their technologies to large accounts via lengthy, complex and expensive business and information system reengineering projects. (General)