Latex/Bibtex - Error of no match for citations?

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http://www.unix.com – I'm trying to add citations to this latex formatted paper. I know the bibtex file is causing the issue. I will try to use this document as a reference once I have a working version. If anyone has an idea what these errors could mean that would help immensely. Any ideas how to fix would also be great. paper.tex: Code: \documentclass[11pt]{article} \usepackage{graphics} \usepackage{graphicx} \begin{document} \title {Five Likable Features in Unix} \author{Daniel E. Kowalski\\         Florida State University} \date{November 2012} \maketitle \begin{abstract} This pap (HowTos)