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Laptop Battery Driver/Firmware Problems

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https://bbs.archlinux.org – Thank you for your reply.As it turns out, I moved before I got the newer computer and the problem developed on the second one in a different location.  Both computers run when they are plugged in to a wall outlet (either with or without the battery removed),  so I can rule out a cable problem.  The only thing they cannot do is charge the battery--although the power management application in Gnome does recognize the battery and says it is charging, the percentage never goes up. The LED on the charger is on whenever it is plugged in, but, unfortunately I do not have access to a vo (HowTos)