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Intermittent internet access on a flat network - Router is connected

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http://serverfault.com – I’m looking for some help with network settings. I’ve just started a new job (non-IT!) and we have problems with our office network. I’m the most IT literate in the organisation (15 permanent employees) and so have been dealing with IT issues. Our main bit of software is web-based so we need constant web access but it sometimes goes down for between 20 minutes and 3 hours despite everything seemingly working fine. It’s a flat network with wireless APs, BT Business Broadband 8Mbit connection and that’s about it. We have no servers and no standard settings and staff are encourag (HowTos)