HTC Sync Help!

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http://forums.androidcentral.com – I cannot get HTC Sync to work. Have installed and re installed 3 times on my windows 7 computer. One time the HTC sync app started to down load my songs from the computer that came from my sd card while the phone was not plugged in. Then it stopped and the run time error popped up for the hundredth time. Then therev is the issue that the htc sync program cant even find my phone or tells me the device is locked. very frustrating! Any help is appreciated. (HowTos)