HTC evo Design gets stuck on 4g screen on start up need HELP

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http://forums.androidcentral.com – I have an HTC EVO design 4g, I turn on my phone and it starts up regular it shows the HTC screen and then it shows the sprint screen then the 4g screen and it gets stuck there, i tryed to reboot it, factory reset it, and also the up and power button to erase the cache and it still don't work I just received this phone and will love to get it working again. (HowTos)