How to enable SFTP?

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http://forums.cpanel.net – I have tried everything turning off my firewall adding my IP to white list of all I can think of and still cannot connect with SFTP. I have given me "normal shell" "jail shell" access and still nothing. I want to connect via port 22 since one of my clients want SFTP but I cannot turn it on or make it work. Code: Response:        fzSftp started Command:        open "[email protected]" 22 Command:        Pass: ******* Status:        Connected to 37.0.xxx.xx Error:  (HowTos)