Ask Jon Ferrara what he thinks of today’s CRM software, and he’ll tell you, patently, that it sucks. Ferrara is the co-founder and former CEO of GoldMine, one of the pioneers of customer relationship management and salesforce automation software in the 1990s.
Written by: Stephen Withers | Published in: TechnologyThe latest MYOB Business Monitor report reveals "a significant decline" in SMEs' online business activity despite a increase in the incidence of web sites.
MYOB's regular survey of SMEs has found that while the number of businesses with a web site has risen slightly from 36% in March to 38% in June, other types of online business activity has
Written by: Stephen Withers | Published in: Home ITAVG's MultiMi aims to provide a single interface to multiple social media services, much as multi-protocol instant messaging applications such as Adium can connect simultaneously to multiple IM services.