General Incoming and out going call sound

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http://androidforums.com – Hello to all you Galaxy GURS, I'm a newbie here and a first time ACE II X owner who is just learning how to walk with this new device and I somehow got tripped-up by losing sound upon dialing a call out or receiving a call in. I can't hear the phone of the intended recipient ringing on my out calls and neither can I hear my phone ring on in-coming calls. I placed a call to my own residence line and didn't even connect. Can someone please tell me what the problem is and how to fix this? (General)