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General Getting Photos off Phone to PC

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http://androidforums.com – Hello everyone, Been using the Arc S since April. Really like it! However, since PC Companion has been installed I cannot get 'media go' to do anything (which I presume is how I am able to move stuff?). Prior to this wonderous new innovation I could move stuff easily The USB cable works fine and PC Companion tells me that my phone is up to date. If you click on 'media go' it sits permanently loading (with the spinning blue dot circle - nothing ever happens) - I've left my phone overnight once - in the morning, still loading. I am at a loss how can I get photos off the phone to my PC witho (General)