Failed Firmware Update Caused The 16-Hour Outlook, Hotmail Outage

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http://techcrunch.com – A routine sever firmware update resulted in an anything but routine outage for Microsoft’s Outlook and Hotmail. On March 12, Outlook.com and Hotmail were unavailable to some users, and as Microsoft details in a blog post, a firmware update caused servers to overheat and go offline for 16 hours. Apparently similar firmware updates had been successfully deployed in the past but something went haywire this time. Most accounts housed on these servers were unavailable for nearly a full day. Thankfully, the outage doesn’t seem widespread. Barely any of our readers confirmed the outage af (IT news)