All smartphones suffer from reduced signal strength when held in particular ways, and the iPhone 4 is no exception, according to Apple CEO Steve Jobs. Few owners are reporting issues to Apple, and return rates are particularly low, he claimed. But Apple has decided to give all owners a free case as this may help ameliorate the issue.
Apple’s emergency press conference has come and gone, and after casing things out, Apple says all smartphones have the same antenna problems – but why don’t most other smartphones need a case, when the iPhone 4 now effectively comes with a free case for best-case use?
The current technical problems Apple is having with its latest iPhone are having a negative impact in the marketplace with IDC reporting that 66 percent of current iPhone owners are delaying their purchases.
Apple has released an open letter to all iPhone 4 owners explaining why the signal bars drop so dramatically when the handset is held a certain way - it’s not the antenna, it’s all down to the software.