Camcorder not working

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http://androidforums.com – Hi all! I recently purchased a HTC Desire. I tried to use the camcorder today but could not. I re-formated the SD card and set my phone back to the factory settings but neither action worked. What happens is that when I open the camcorder app, it comes up but when I press the optical button nothing happens. I can still take pictures. However, I have to double tap on the screen for it to do so. I'm wondering if the optical button isn't working. I contacted the company that sold me the phone and am waiting for a response. Still, I thought I would post to see if anyone had a similar problem a (General)