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BES 5.x issues when connecting to Exchange 2010 SP2 RU4

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http://serverfault.com – Ever since we updated from SP1 RU4 to SP2 RU4 we have noticed that our BES devices will simply stop receiving email. This has occurred at least 5 times in the past few weeks. Today, while speaking with RIM support (a T3 contract), they said that they have reports of sporadic connectivity issues from some BES users. This has been occurring with Exchange 2010 SP2 RU4, and have no public information to give us. We were able to temporarily get things running by doing any or all of the following Restart the BES server Recreate the MAPI profile (deleted the keys in the registry) Restart the (HowTos)