Asurion Rezound replacement problem, cannot contact ANYONE!

view story

http://forums.androidcentral.com – If anyone has an answer to how to contact Asurion right away, I would love to know. I have an issue with the replacement Rezound (if that is what it is) that was sent to me after I had filed a claim for a broken screen on my (purchased new) current Rezound. This is the first ever replacement with Asurion I have made, and it is perhaps the worst experience ever! I purchased a HTC Rezound from Verizon as my upgrade from an HTC Incredible. Worked well, no problems. Then, my two year old daughter grabs it from where I thought it was securely located and proceeds to drop it onto a stone tile flo (HowTos)