I have a bunch of apps that are installed on my phone but they do not show up in the 'apps' section. I'm not talking about the home screen, I'm talking about the apps section accessed through 4x4 grid icon.
If I install a new app from the Playstore, the icon shows up fine.
My mother just got her new Smart phone today and I was tasked with setting it up. Ok first there was no problem at all but when I wanted to check the playstore for updates for the preinstalled apps it wasn't showing any installed apps just a complete blank "may apps" page.