A bit of irony for your Saturday night— in a recent customer satisfaction survey carried out by a Korean-language news site, Apple stood atop the standings with a 52% satisfaction rating. The Korea-based Samsung fell a bit short of their main competitor, with a 50% satisfaction rating. LG was able to manage a 46% rating.
For the first time, customer experience analytics company ForeSee has begun measuring mobile satisfaction when it comes to the retail experience. As you may know, ForeSee has been measuring online retail satisfaction for some time now.