acer aspire 5738z problem

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http://forums.opensuse.org РHi all, i have a acer aspire 5738z, for the past 3 days i have been havin problems with it. Everytime i turn it on and loads up the time and date keeps resetting itself, the time shows as 01:00 and the date is 12th April 2016. It keeps messing up my antivirus software and security. I put the date and time right and have to restart the laptop for the security and it goes back to the same date and time again. I have had the laptop for 6 months and contacted the people i got it from and they told me to contact tech support but i cant afford to pay more than £1.50 a min on my mobile. Can anyone help please Thanks Louise (Distributions)