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ACCAN welcomes ACMA damning telco customer service report

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http://www.itwire.com – Peak telecoms consumer body ACCAN has welcomed a report from the Australian Communications and Media Authority damning the quality of customer service and complaints handling by Australia's major telco service providers. ACCAN believes the recommendations from ACMA arising out of the report will result in the enforcement of a strong mandatory regulatory regime to protect consumers. (IT news)