3
ACMA wants your views on telcos' customer serviceview story

http://www.itwire.com – The ACMA has kicked of a major enquiry into customer service in the telecoms industry with release of the enquiry's terms of reference, a consultation paper and call for "the broadest possible input on the problems telecommunications customers are experiencing with customer service and complaints-handling." (IT news)

4
Internode calls on ACCC to tackle Telstra on pricingview story

http://www.itwire.com – National broadband company, Internode, has called on the Australian Competition and Consumer Commission (ACCC) to force Telstra to end the “price squeeze” caused by its “anti-competitive broadband pricing.” (IT news)

6
Want customer service? Just tweetview story

http://www.itwire.com – IPscape, a provider of hosted IP-based contact centre services, is offering businesses that use its facilities the ability to receive requests for service from their customers in the form of tweets. (IT news)

4
Glee on the Wiiview story

http://www.itwire.com – Karaoke Revolution Glee brings the combination of Karaoke and the hit TV phenomenon Glee home to Wii owners with understanding or hard-of-hearing neighbours. (IT news)

6
iPhone 4 rivals hit back at Jobs' claimsview story

http://www.itwire.com – Steve Jobs' claim that there are shielding issues with all smartphones has stirred up a hornet's nest, with BlackBerry maker RIM, Nokia and HTC defending their products. (IT news)

4
Apple's latest tech marvel: a piece of plastic (plus some rubber)view story

http://www.itwire.com – Nobody would have expected another technological marvel to emerge from the portals of Cupertino so soon after that masterpiece of engineering, the iPhone 4, but then they probably forgot that Apple is a revolutionary company. (IT news)

3
This damn Linux has more holes than swiss cheeseview story

http://www.itwire.com – Unlike Microsoft Windows, Linux has a deserved reputation as a bullet-proof operating system. To teach computer security a University lecturer has deliberately produced the most damn vulnerable Linux you’ll ever see.   (IT news)

5
VHA picks Ericsson for nationwide mobile backhaul network upgradeview story

http://www.itwire.com – Vodafone Hutchison Australia (VHA) has appointed Ericsson to build a new Australia-wide network that, it says, will greatly increased capacity of the Vodafone mobile network. (IT news)

5
Free DLC on Mafia II launch dateview story

http://www.itwire.com – The Betrayal of Jimmy will be the first free download content for Mafia II, and it will be available on the day of the games launch.  Jimmy’s Vendetta will follow soon after. (IT news)

5
1 hour after drinking doubles stroke riskview story

http://www.itwire.com – A U.S. study published in July 2010 shows that the risk of stroke increases by over double in the hour after taking a drink of alcohol, even though light to moderate drinking has been shown, overall, to decrease the risk. (IT news)

5
Where's the PM? Tanner unveils 2.0 declarationview story

http://www.itwire.com – The Federal Government has taken a further step toward adopting a more open and collaborative culture based on Web 2.0-style tools, with Finance Minister Lindsay Tanner issuing a Declaration of Open Government on behalf the Commonwealth that serves as a blueprint for ongoing Gov 2.0 development. (IT news)

6
Review: Torchlightview story

http://www.itwire.com – Many people await the forthcoming Diablo III from Blizzard.  But face it, you can’t spend your life, index finger poised over the mouse button staring at a blank screen waiting for software giant to lock down the classes, lighting effects and game-play required before release.  Can Torchlight fill the void? (IT news)